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Support > About Support > Advantage Database Server Support Plans > Advantage Support Lifecycle

The Advantage Support Lifecycle

 
 
 

Sybase iAnywhere shall provide support for Supported Versions of Advantage Database Server to customers covered by a then-current support plan. "Supported Versions" shall mean the then-current Major Version of Advantage Database Server, and, for a period of twelve (12) months after introduction of a new Major Version of such program, the immediately preceding Major Version of the software program.

Following the twelve (12) month period, the Major Version immediately preceding the then-current Major Version of Advantage Database Server will enter a Transitional Support stage. “Transitional Support” shall be defined as a period of support in which new license sales, upgrades, user-count expansions and operating system cross-grades may still be purchased. Sybase iAnywhere will continue to provide technical support to customers covered by a then-current support plan for Transitional licenses. Maintenance Releases, bug fixes and workaround solutions may be limited and will be released at the sole discretion of Sybase iAnywhere.

Advantage 9 Upgrade Policy

 
 
 
 
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